Legal
Privacy Policy
How we collect, use, and protect the personal information you share when you plan a trip with us.
1. Information We Collect
When you submit an inquiry through our website, we collect the details you provide: name, email address, phone number, country, preferred travel dates, group size, and your message.
We may also collect basic technical data (browser type, pages visited, referring URL) through analytics to improve the site. We do not intentionally collect data from children under 16.
2. How We Use Your Information
We use your information solely to:
- Respond to your inquiry and prepare itineraries and quotes
- Provide customer service for trips booked with us
- Send operational updates related to your trip (confirmations, schedule changes)
- Meet legal, accounting, and regulatory obligations
We do not sell or share your personal data with third parties for marketing purposes.
3. Data Storage & Security
Inquiries are stored in a secured database. Reasonable measures — including encrypted connections (HTTPS) and restricted access — are used to protect your data.
Access is limited to staff and partners who need it to service your trip. We retain inquiry data only as long as needed for those purposes or as required by law.
4. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing contact@tourlinktravel.com. We will respond within a reasonable period and in line with applicable law.
5. Contact
Questions about this policy? Reach us at contact@tourlinktravel.com or Lazimpath, Kathmandu, Nepal. See our Terms & Conditions for booking and cancellation rules.
Related
Terms & Conditions
Booking, payment, cancellation, and liability terms for trips booked with Tour Link Travel.
Read Terms & Conditions